Played by Curtis Walker, Carlton is the owner of The Chill Out Grill. He is never seen on screen. Only his voice can be heard in loudspeakers in the Chill Out Grill.

Who Carlton really is or what he looks like is very mysterious, but various characters have mentioned seeing him (for example, Omar refers to seeing Carlton running around in Scooby-Doo pyjamas when The Chill catches fire.).

Carlton is described as a miser - to the extent that he waters down the ketchup - and rarely does something that does not benefit him. Jazmin is his niece, and because of this, he is constantly making jokes about Missy, Kareesha or Jazmin. Missy and Kareesha always call him a "tightwad."